Privacy Policy

Who We Are

This website is operated by Dr. Divya Siddavaram, practising at Tatva Skin Clinic, Moosapet, Hyderabad, Telangana, India. When we refer to "we", "us", or "our" in this policy, we mean Dr. Divya Siddavaram and Tatva Skin Clinic.

Website: drdivyasiddavaram.com

Contact: +91 87909 83414

Information We Collect

We collect limited information through this website:

• •Contact form submissions: When you fill out a contact form, we collect your name, phone number, and message. This information is used solely to respond to your enquiry and schedule appointments.
• •WhatsApp and phone calls: When you contact us via WhatsApp or phone, your phone number is recorded for appointment scheduling and follow-up communication.
• •Analytics data: We use Google Analytics 4 (GA4) to understand how visitors use our website. GA4 collects anonymised data such as pages visited, time spent on site, device type, and approximate location. This data does not personally identify you.

How We Use Your Information

• •To respond to your appointment requests and enquiries
• •To send appointment reminders and follow-up care instructions
• •To improve our website content and user experience based on analytics
• •We do not sell, rent, or share your personal information with third parties for marketing purposes

Medical Records

This website does not collect, store, or transmit medical records. Patient medical records are maintained at Tatva Skin Clinic in accordance with applicable Indian medical regulations and are kept strictly confidential. Medical records are never shared without the patient's explicit written consent, except where required by law.

Cookies and Tracking

This website uses the following cookies and tracking technologies:

• •Google Analytics 4: Uses first-party cookies to measure website traffic and usage patterns. GA4 does not use third-party cookies and does not track users across other websites. You can opt out by installing the Google Analytics Opt-out Browser Add-on.

We do not use advertising cookies, remarketing pixels, or any other tracking technology beyond Google Analytics.

Third-Party Services

This website uses the following third-party services:

• •Google Analytics 4 (analytics) — Google Privacy Policy
• •Google Maps (clinic location) — Google Privacy Policy
• •Cloudinary (image hosting) — Cloudinary Privacy Policy
• •Cloudflare Pages (website hosting) — Cloudflare Privacy Policy

Data Retention

Contact form submissions and WhatsApp messages are retained for as long as necessary to manage your appointment and provide follow-up care. Analytics data is retained in Google Analytics for 14 months, after which it is automatically deleted.

Your Rights

Under the Digital Personal Data Protection Act (DPDPA), 2023, you have the right to:

• •Request access to the personal data we hold about you
• •Request correction of inaccurate personal data
• •Request erasure of your personal data
• •Withdraw consent for data processing

To exercise any of these rights, contact us at +91 87909 83414 or visit Tatva Skin Clinic in person.

Children's Privacy

This website is not directed at children under 18. We do not knowingly collect personal information from minors through this website. Appointment bookings for patients under 18 are made by their parent or guardian.

Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.

Contact

If you have questions about this privacy policy or how we handle your data, please contact us:

Dr. Divya Siddavaram
Tatva Skin Clinic
First Floor, Ard Magnum, Green Hills Road
Moosapet, Hyderabad 500018
Phone: +91 87909 83414